Privacy Policy
Last updated: May 15, 2025
Introduction
At GeoHint ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Shopify app ("the App").
What Information We Collect
When you install GeoHint, we collect the following information:
- Shopify store URL and basic store information
- Contact information (email address)
- App usage data (settings, configurations, and preferences)
- Visitor geolocation data (country, region, city) based on IP addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App functionality
- Process transactions and send related information
- Respond to comments, questions, and requests
- Send technical notices, updates, and security alerts
- Monitor and analyze trends, usage, and activities in connection with the App
Geolocation Data
GeoHint uses IP-based geolocation to determine the location of your store visitors. This information is used solely to suggest the most appropriate store version to your customers. The geolocation data is:
- Processed in real-time and not stored permanently
- Never used to personally identify individual users
- Not shared with third parties for marketing purposes
We use industry-standard geolocation databases that are regularly updated for accuracy.
GDPR Compliance
For users in the European Union, we comply with GDPR requirements regarding the collection and processing of personal data:
- We process data lawfully, fairly, and transparently
- We collect data for specified, explicit, and legitimate purposes
- We keep data accurate and up to date
- We implement appropriate technical measures to ensure security
- We respect your data subject rights (access, rectification, erasure, etc.)
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Access to your data is limited to authorized personnel only.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to restrict processing of your information
- Right to data portability
- Right to object to processing of your information
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the App or via email.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]